Shipping
We are happy to offer free shipping on all orders.
Processing time: Orders typically take 2-3 business days to be processed before they are shipped.
Shipping time: The shipping time for most orders is 7-21 business days.
The timeline provided is an estimate, and actual shipping times may vary depending on item availability, order volume, and the destination. However, we are committed to delivering your order as quickly as possible.
Any orders not received within 45 business days of being shipped qualify for a full refund or reship. Contact support@thelampstore.com to request a refund.
Returns
Of course! We want you to be 100% satisfied with your items and shop worry-free. Email returns@thelampstore.com within 30 days of receiving your items and we will be happy to issue you an easy refund.
In order to be eligible for a refund your items must be unused, in its original packaging, and in the same condition you received it. Please include proof of purchase when you initiate your return.